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Privacy Policy

Introduction

At ELLO, I respect your privacy and am committed to protecting the personal data you share with me. This Privacy Policy explains how I collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) for visitors from the European Union (EU). For visitors from outside the EU, I am committed to ensuring your privacy rights are respected globally.


1. Information I Collect

I collect personal information when you interact with my website or contact me via email. This includes:

  • Contact Information: When you reach out through my contact form or send an email, I collect the information you provide, such as your name, email address, and any other details you share.

  • Billing Information: If you request a service and we proceed with communication over email, I may collect your billing details (e.g., address, payment details) for invoicing purposes.

2. How I Use Your Information

I use your personal information for the following purposes:

  • To respond to your inquiries or requests

  • To provide the services you’ve requested (e.g., German courses)

  • To communicate with you regarding your course details or billing

  • To improve my services and website

I will only use your personal information for these specific purposes.

3. How I Store and Protect Your Data

Your personal information is stored securely. I implement appropriate technical and organizational measures to ensure the security of the data I collect and protect it from unauthorized access, alteration, or disclosure. I do not store payment information directly but may use secure payment systems for transactions.

4. Sharing Your Information

I do not share your personal information with third parties, unless required by law or for the purpose of providing my services (e.g., using third-party communication tools like email services).

5. Retaining Your Information

I will only keep your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request the deletion of your information at any time.

6. Your Rights

Under the GDPR for EU visitors, you have the right to:

  • Access your personal data

  • Correct any inaccuracies in your personal data

  • Request deletion of your personal data

  • Withdraw your consent to my data processing at any time

For visitors outside the EU, while GDPR does not apply, I am committed to respecting your privacy rights and treating your personal data with the same level of care.

To exercise these rights, please contact me via email at [your email address].

7. Cookies and Tracking

I do not use cookies or tracking technologies on my website that collect personal data. However, some third-party services (such as website analytics tools) may collect certain data. Please refer to their privacy policies for more information.

8. Updates to This Privacy Policy

I may update this Privacy Policy from time to time. When I make changes, I will post the updated policy on this page. Please check this page regularly for updates.

9. Contact Me

If you have any questions or concerns about this Privacy Policy or how I handle your personal data, please contact me via elenaranninger@gmail.com


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